our privacy policy

Effective Date: August 17, 2026

Green Room Collective Dance Theatre ("Green Room Collective," "GRC," "we," "us," or "our") respects the privacy of our students, families, customers, and website visitors. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, register for classes or programs, create an account, make a payment, communicate with us, or otherwise interact with Green Room Collective.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Parent or guardian name
Student name
Student age and/or date of birth
Email address
Telephone number
Mailing or billing address
Emergency contact information
Class, camp, workshop, audition, competition, and program enrollment information
Account and membership information
Billing and transaction information
Information submitted through registration forms, contact forms, surveys, waivers, or other forms
Communications you send to Green Room Collective
Other information you voluntarily provide in connection with participation in our programs

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, general location information, pages visited, and information collected through cookies and similar technologies.

2. How We Collect Information

We may collect information when you:

Visit or interact with our website
Create or use a member account
Register a student for a class, camp, workshop, audition, event, or other program
Complete a form or waiver
Purchase a product or service
Pay an invoice or other charge
Subscribe to communications
Contact us by email, telephone, text message, website form, or another method
Participate in studio activities, events, or programs

Our website is hosted through Wix.com and may use Wix applications and services to facilitate registrations, member accounts, forms, communications, payments, website analytics, and other business functions.

3. How We Use Your Information

Green Room Collective may use personal information to:

Register and enroll students in classes and programs
Maintain student and family records
Manage class rosters and attendance
Administer auditions, rehearsals, performances, competitions, conventions, camps, workshops, and other events
Process transactions, invoices, tuition, fees, and payments
Communicate about schedules, registrations, account information, billing, studio closures, events, performances, policies, and other studio matters
Respond to questions and customer service requests
Maintain and improve our website and services
Send newsletters, announcements, registration information, and promotional communications where permitted
Maintain the safety, security, and integrity of our website and business
Comply with legal, regulatory, insurance, accounting, and recordkeeping obligations
Enforce our policies, agreements, waivers, and other terms
Carry out other legitimate business purposes related to operating Green Room Collective

4. Information About Children

Green Room Collective provides dance education, performing arts training, camps, events, and related services to children. However, our website, registration system, payment system, and member services are intended to be used by parents, legal guardians, and other adults responsible for participating students.

Parents and legal guardians may provide information about their minor children when registering them for Green Room Collective programs and services.

We do not knowingly solicit personal information online directly from children under the age of 13 without appropriate parental involvement or consent.

If you are under 13, please do not submit personal information through our website without your parent or legal guardian.

If we learn that personal information has been collected online directly from a child under 13 in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to delete that information.

Parents and legal guardians may contact Green Room Collective to request access to, correction of, or deletion of personal information regarding their child, subject to applicable legal and recordkeeping requirements.

5. Payments

Payments made through our website or online services may be processed by Wix Payments and/or other third-party payment processors.

Payment processors may collect information necessary to complete a transaction, such as payment card information, billing information, and transaction details.

Green Room Collective does not generally receive or store complete payment card numbers when payments are processed through third-party payment processors. Payment providers handle payment information according to their own privacy and security practices.

6. How Information Is Stored

Our website is hosted on the Wix.com platform. Information submitted through the website may be stored through Wix's data storage, databases, applications, and related services.

We may also use other reputable service providers to support our operations, including services related to email, scheduling, payments, accounting, analytics, communications, file storage, and other business functions.

Information may therefore be processed or stored by service providers on our behalf in accordance with their respective terms and privacy practices.

7. Sharing of Personal Information

Green Room Collective does not sell personal information for monetary compensation.

We may share personal information when reasonably necessary to operate our business, including with:

Website hosting and technology providers
Payment processors
Email and communication providers
Scheduling, registration, and administrative services
Accounting, bookkeeping, insurance, legal, or professional service providers
Competition, convention, performance, or event organizations when information is reasonably necessary for participation
Other service providers assisting us in operating Green Room Collective

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, property, safety, or security of Green Room Collective, our students, families, staff, or others.

We do not authorize service providers to use personal information for purposes unrelated to providing services to us except as permitted or required by law.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small data files stored on your browser or device. They may be used to:

Enable essential website functionality
Keep members signed into their accounts
Maintain website security
Remember visitor preferences
Understand website performance and usage
Analyze how visitors interact with our website
Support marketing or advertising features, if used

Some cookies are necessary for the website to function. Other cookies may be used for analytics, functionality, or marketing.

Third-party services or applications integrated with our website may also use their own cookies or tracking technologies.

Where applicable, visitors may be provided with options to accept or decline non-essential cookies through our website's cookie consent tools. You may also control certain cookies through your browser settings.

Disabling cookies may affect the functionality of some portions of the website.

9. Analytics and Third-Party Services

We may use website analytics and similar tools to understand how visitors interact with our website and to improve our services.

Third-party services integrated into our website may independently collect information in accordance with their own privacy policies. Green Room Collective does not control the privacy practices of third-party websites, applications, or services.

Links to third-party websites are provided for convenience and do not mean that Green Room Collective is responsible for those websites' privacy practices.

10. Email and Text Communications

We may use the contact information provided by parents, guardians, students who are legally permitted to provide such information, and other customers to communicate about:

Registrations and enrollments
Class schedules and schedule changes
Tuition, invoices, and payments
Rehearsals and performances
Competitions and conventions
Camps, workshops, auditions, and special events
Studio closures or important announcements
Green Room Collective news
Registration opportunities
Promotional information and other studio-related communications

Depending on the nature of the communication, we may contact you by email, telephone, or text message.

You may unsubscribe from promotional email communications by using the unsubscribe option provided in the message or by contacting us.

Please note that even if you opt out of promotional communications, we may continue to send transactional or administrative communications that are reasonably necessary to manage an enrollment, account, payment, program, or other relationship with Green Room Collective.

11. Photography and Video

Green Room Collective may photograph or record classes, rehearsals, performances, events, and other studio activities.

The collection and use of a student's photograph, video, likeness, or performance may also be governed by any separate photo/video release, participation agreement, waiver, registration agreement, or studio policy accepted by the student's parent or legal guardian.

This Privacy Policy does not replace the terms of those agreements.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our programs and services
Maintain student and customer records
Complete transactions
Fulfill the purposes for which the information was collected
Meet accounting, insurance, tax, legal, and regulatory obligations
Resolve disputes or enforce agreements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business recordkeeping requirements.

14. Your Privacy Choices

You may contact Green Room Collective to request that we:

Provide information about personal information we maintain about you
Correct inaccurate information
Update your contact information
Delete certain personal information
Address questions regarding information concerning your minor child
Stop sending certain promotional communications

Some information may need to be retained for legitimate business, contractual, accounting, insurance, safety, or legal purposes even after a deletion request.

Requests may be subject to identity verification where appropriate.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties, including competition organizations, ticketing services, payment services, social media platforms, or other organizations.

Green Room Collective is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

Any updated policy will be posted on this page with a revised effective date. Material changes may also be communicated through other reasonable means when appropriate.

We encourage you to periodically review this Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of personal information, please contact:

Green Room Collective Dance Theatre
Jacksonville, Florida
Email: onstage@grcdancetheatre.com
Website: grcdancetheatre.com

For requests concerning a minor student, please identify yourself as the student's parent or legal guardian and provide enough information for us to reasonably identify the applicable student record.